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Certificate III in Business


Certificate III in Business


52 weeks

Mode of Delivery

Face to face + Online

Contact Hours

20 hours / week

About this course

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team. Conversely, it may also apply to those with little or no vocational experience, but who possess theoretical business skills and knowledge that they would like to develop in order to create further educational and employment opportunities.


After this qualification has been achieved, students can apply for higher education, such as a Certificate IV in Business or a range of other Certificate IV qualifications to progress their careers. Students are also equipped for small-time accounting positions like bookkeeping.

Pathways from the qualification

A range of Certificate IV level qualifications within the BSB Training Package, or other Training Packages.

Mode of Course Delivery

67% face – to -face and 33% online



The Online Class timetable may differ from the actual(face-to-face) class timetable. The nature of student support and engagement may also vary during this  online delivery period.


Please contact the college if you have any enquiries regarding the mode of delivery and the timetable.

Qualification Structure

BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBTEC303 Create electronic presentations
BSBWRT311 Write simple documents
BSBPEF301 Organise personal work priorities
BSBFIN302 Organise personal work priorities
BSBOPS305 Process customer complaints

Entry Requirements

All our courses are nationally accredited and internationally recognised, fulfilling the requirements of the Training Packages. To study with us, the student needs to reach a certain level of academic requirements. Below are entry requirements for both domestic and international students.


All Students MUST –

  • Be 18 years of age or over;
  • AND – Student have completed year 10 or equivalent;

International Student MUST

  • – Have upper-intermediate proficiency in English or an IELTS score of at least 6.0 (or equivalent).

Potential Career Outcomes

Job roles and titles vary across different industry sectors. According to the BSB training package companion volume guide, a possible job title relevant to this qualification is:

Medical Receptionist

Records Clerk

Administrative Assistant

Customer Service Representative

Medical Secretary