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Diploma of Hospitality Management

Course Code: SIT50416 | CRICOS Code: 106424F

Diploma of Hospitality Management


104 weeks

Mode of Delivery

Face to face + Online

Contact Hours

20 hours / week

About this course

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage services.

Mode of Course Delivery

67% face-to-face and 33% online


* During the COVID-19 pandemic all of our courses will be delivered 100% online to reduce the spread of the virus and safeguard the welfare of our students, staff and the community.


The Online Class timetable may differ from the actual(face-to-face) class timetable. The nature of student support and engagement may also vary during this  online delivery period.


Please contact the college if you have any enquiries regarding the mode of delivery and the timetable.

Qualification Structure

SITTTSL002 Access and interpret product information
SITHIND001 Use hygienic practices for hospitality service
SITHIND002 Source and use information on the hospitality industry
SITXCOM002 Show social and cultural sensitivity
BSBITU306 Design and produce business documents
BSBWOR203 Work effectively with others
SITXHRM001 Coach others in job skills
SIRXPDK001 Advise on product and services
BSBFIA301 Maintain Financial records
SITXWHS002 Identify hazards, assess and control safety risks
SITXHRM004 Recruit, select and induct staff
BSBRSK501 Manage Risk
SITHIND004 Work effectively in hospitality service
SITXFIN003 Manage finances within a budget
SITXWHS003 Implement and monitor work health and safety practices
SITXFIN004 Prepare and monitor Budgets
BSBADM502 Manage meetings
BSBCMM401 Make a presentation
BSBDIV501 Manage diversity in the workplace
SITXCOM005 Manage conflict
SITXHRM002 Roster staff
SITXCCS008 Develop and Manage quality customer service practices
SITXGLC001 Research and comply with regulatory requirements
BSBMGT517 Manage operational plan
SITXCCS007 Enhance the customer service experience
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships

Entry Requirements

There are no entry requirements for this qualification however


All Students MUST

• Be 18 years of age or over; AND

• Have completed year 12 or equivalent; or with limited vocational experiences and sound workplace written communication skills


International Student MUST

Have upper intermediate proficiency in English or an IELTS score of at least 5.5 (or equivalent).

Pathways Into the Qualification

Candidates may enter the qualification through a number of entry points including:

  • Completed Year 12 , or have sound workplace written communication skills


  • Individuals may enter SIT50416 Diploma of Hospitality Management with limited vocational experiences and without a lower level qualification.

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

  • Entry level staff or supervisors of various types

This breadth of expertise would equate to the competencies required to undertake this qualification.

Pathways From the Qualification

After achieving this qualification candidates may choose to study SIT60316 Advanced Diploma of Hospitality Management or other Advanced Diploma qualifications.

University Articulation Pathways

Potential Career Outcomes

Function manager

Executive housekeeper

Front office manager

Motel manager, and etc

Work Placement

Work placement forms part of this qualification and students are required to undertake 36 shifts (up to 360 hours) of work placement in an appropriate hospitality environment. Students are responsible for finding their own work placements. However, YBI has agreements with different organisations in case students need any assistance finding placements.