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Certificate III in Hospitality

Course Code: SIT30622 | CRICOS Code: 110401A

Certificate III in Hospitality


52 weeks

Mode of Delivery

Face to face + Online

Contact Hours

20 hours / week

About this course

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Pathways from the qualification

After achieving this qualification candidates may choose to study, SIT40422 Certificate IV in Hospitality or SIT50422 Diploma of Hospitality Management or other SIT qualifications.

Mode of Course Delivery

67% face-to-face + 33% online + work placement*

* Students are required to complete 36 service shifts (approx. 200 hours) of work placement. Students are responsible for organising their own work placements however YBI has been able to secure a range of suitable work place host sites for our students in several commercial hospitality establishments.


The Online Class timetable may differ from the actual(face-to-face) class timetable. The nature of student support and engagement may also vary during this  online delivery period.


Please contact the college if you have any enquiries regarding the mode of delivery and the timetable.

Qualification Structure

SITHIND006 Source and use information on the hospitality industry
SITHIND008 Work effectively in hospitality service
SITXCCS014 Provide services to customers
SITXCOM007 Show social and cultural sensitivity
SITXHRM007 Coach others in job skills
SITXWHS005 Participate in safe work practices
SITHIND005 Use hygienic practices for hospitality service
SITXWHS006 Identify hazards, assess and control safety risks
SITXFSA006 Participate in safe food handling practices
SITHFAB021 Provide responsible service of alcohol
SITXCCS010 Provide visitor information
SIRXPDK001 Advise on products and services
SITHFAB036 Provide advice on food
SIRXSLS001 Sell to the retail customer
SITXFIN007 Process financial transactions

Work Placement & FAQs

Students are also required to complete 36 service shifts (approx. 200 hours) of work placement.

Students are responsible for organising their own work placements however YBI has been able to secure a range of suitable work place host sites for our students in several commercial hospitality establishments.



Q: What is work placement for?

A: Work placement provides practical training for students. You will work under the supervision of a supervisor in a real workplace. The work placement enables you to practice and develop your skills and is a compulsory requirement in order to gain your qualification.


Q: Is the work placement mandatory?

A: It is a mandatory requirement to complete work placement in order to receive your Hospitality qualification at YBI.


Q: Who is responsible to organise the work placement?

A: Students are responsible for finding their own work placements. However, YBI has agreements with different organisations in case students need any assistance finding placements


Q: Can I use my own employer for work placement?

A: Yes, if they meet the mandatory criteria for work placement assessment students can use their current job as a Work Placement. It does not affect at all the current student-employer relationship. The only change is that the student will be able to work more hours during this period.


Q: When can I start the work placement?

A: Students are eligible to participate in work placement upon completion of at least one term of theoretical study at the institute. Students are only deemed eligible by the Trainer to participate if they possess the required attributes and skills.


Q: How long is the work placement?

A: You have been allocated one term (3 months approximately) to complete you 36 shifts of Work Placement.


Q: If I am studying more than one course, do I need to participate in work placement again?

A:  No, once only work placement per student.


Q: Can I change my work placement?

A: We don’t recommend. However under extenuating circumstances we may consider. Request will be assessed by workplace coordinator or Academic coordinator.


Q: I feel sick on the day of work placement. What do I do?

A: If you are sick, you are required to phone your supervisor immediately and let your supervisor that you are not coming in. In addition, you are required to email Student Support and your Trainer of your absence. You will also be required to email a copy of your medical certificate to Student Support for our records. Please note that you are still required to make up the hours you miss.


Q: My bus/train was late. Is that ok?

A: No, it is very important that you are punctual to your work place. Remember, every day is like a job interview and you need to make a good impression. Plan your trip to take into account possible delays and make every effort to arrive earlier to avoid being deemed late.


Q: What if I fail (Not Yet Competent) my work place Assessments?

A: Should a student not demonstrate competency within a single work placement, students may be required to undergo additional work placement hours and an additional assessor visit. An additional assessor visit will incur a fee of $200.


Q: Can I still work or work more than 20 HOURS per week during my work placement?

A: Yes, Students can work additional hours to their standard student visa allowance for the purpose of the Work Placement.


Q: Do I need to attend classes during my work placement?

A: There are no classes scheduled during the Work Placement. But you must continue your online learning throughout this period.


Please refer to the STUDENT HANDBOOK for detailed work placement guidelines and procedures

Entry Requirements

There are no pre-requisite requirements for this course. However individuals should:

  • be 18 years old or over
  • have completed year 11 or equivalent
  • International Students are required to have an English ability at the IELTS level 6.0 or equivalent

Potential Career Outcomes

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Food and beverage attendant

Front desk receptionist

Front office assistant

Function attendant

Function host

Guest service agent


Restaurant host


Course Pathways

University Articulation Pathways