About this course
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Pathways from the qualification
After achieving this qualification candidates may choose to study, SIT40422 Certificate IV in Hospitality or SIT50422 Diploma of Hospitality Management or other SIT qualifications.
Mode of Course Delivery
67% face-to-face + 33% online + work placement*
* Students are required to complete 36 service shifts (approx. 200 hours) of work placement. Students are responsible for organising their own work placements however YBI has been able to secure a range of suitable work place host sites for our students in several commercial hospitality establishments.
*During the COVID-19 pandemic, all of our courses will be delivered 100% online to reduce the spread of the virus and safeguard the welfare of our students, staff and the community.
Timetable
The Online Class timetable may differ from the actual(face-to-face) class timetable. The nature of student support and engagement may also vary during this online delivery period.
Please contact the college if you have any enquiries regarding the mode of delivery and the timetable.
Qualification Structure
| SITHIND006 | Source and use information on the hospitality industry |
| SITHIND008 | Work effectively in hospitality service |
| SITXCCS014 | Provide services to customers |
| SITXCOM007 | Show social and cultural sensitivity |
| SITXHRM007 | Coach others in job skills |
| SITXWHS005 | Participate in safe work practices |
| SITHIND005 | Use hygienic practices for hospitality service |
| SITXWHS006 | Identify hazards, assess and control safety risks |
| SITXFSA006 | Participate in safe food handling practices |
| SITHFAB021 | Provide responsible service of alcohol |
| SITXCCS010 | Provide visitor information |
| SIRXPDK001 | Advise on products and services |
| SITHFAB036 | Provide advice on food |
| SIRXSLS001 | Sell to the retail customer |
| SITXFIN007 | Process financial transactions |
Work Placement
Students are also required to complete 36 service shifts (approx. 200 hours) of work placement.
Students are responsible for organising their own work placements however YBI has been able to secure a range of suitable work place host sites for our students in several commercial hospitality establishments.
Entry Requirements
There are no pre-requisite requirements for this course. However individuals should:
- be 18 years old or over
- have completed year 11 or equivalent
- International Students are required to have an English ability at the IELTS level 5.5 or equivalent
Potential Career Outcomes
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Course Pathways
University Articulation Pathways
