About this course
This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.
This qualification provides a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
Mode of Course Delivery
67% face-to-face + 33% online + work placement*
* Students are required to complete 36 service shifts (approx. 200 hours) of work placement. Students are responsible for organising their own work placements however YBI has been able to secure a range of suitable work place host sites for our students in several commercial hospitality establishments.
*During the COVID-19 pandemic, all of our courses will be delivered 100% online to reduce the spread of the virus and safeguard the welfare of our students, staff and the community.
The Online Class timetable may differ from the actual(face-to-face) class timetable. The nature of student support and engagement may also vary during this online delivery period.
Please contact the college if you have any enquiries regarding the mode of delivery and the timetable
|BSBFIN601||Manage organisational finances|
|BSBOPS601||Develop and implement business plans|
|SITXCCS016||Develop and manage quality customer service practices|
|SITXFIN009||Manage finances within a budget|
|SITXFIN010||Prepare and monitor budgets|
|SITXFIN011||Manage physical assets|
|SITXGLC002||Identify and manage legal risks and comply with law|
|SITXHRM009||Lead and manage people|
|SITXHRM010||Recruit, select and induct staff|
|SITXHRM012||Monitor staff performance|
|SITXMGT004||Monitor work operations|
|SITXMGT005||Establish and conduct business relationships|
|SITXMPR014||Develop and implement marketing strategies|
|SITXWHS008||Establish and maintain a work health and safety system|
|SITHIND005||Use hygienic practices for hospitality service|
|SITHIND008||Work effectively in hospitality service|
|SITHFAB021||Provide responsible service of alcohol|
|SITTTVL001||Access and interpret product information|
|SITXCCS010||Provide visitor information|
|SITHFAB036||Provide advice on food|
|SITXFSA006||Participate in safe food handling practices|
|SITHIND006||Source and use information on the hospitality industry|
|SIRXSTR001||Develop an ecommerce strategy|
|SIRXOSM007||Manage risk to organisational reputation in an online setting|
|SIRXOSM002||Maintain ethical and professional standards when using social media and online platforms|
|SITXFIN007||Process financial transactions|
|SITXCCS014||Provide services to customers|
|SITXCOM007||Show social and cultural sensitivity|
|SITXWHS006||Identify hazards, assess and control safety risks|
|SITXHRM007||Coach others in job skills|
|SITXWHS005||Participate in safe work practices|
- Students are also required to complete 36 service shifts (approx. 200 hours) of work placement.Students are responsible for organising their own work placements however YBI has been able to secure a range of suitable work place host sites for our students in several commercial hospitality establishments.
There are no pre-requisite requirements for this course. However, substantial work experience would be highly regarded. individuals should:
- be 18 years old or over
- have completed year 12 or equivalent
- International Students are required to have an English ability at the IELTS level 5.5 or equivalent
Pathways Into the Qualification
There are no pre-requisite requirements for this course. Candidates may enter the qualification through a number of entry points including:
- Completed Year 12 schooling, or have sound workplace written communication skills, OR
- After completing SIT50422 Diploma of Hospitality Management with limited or no vocational experience.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
- Entry level staff or supervisors of various types from the Hospitality Industry including but not limited to:
- Food and beverage Attendants
- Catering staff both front and back of house
- Club Managers
- Housekeeping Managers
- Gamming attendants
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways From the Qualification
After achieving this qualification candidates may choose to progress into a Bachelors program with Universities.
University Articulation Pathways
Potential Career Outcomes
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.