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Certificate IV in Business


Certificate IV in Business


26 weeks

Mode of Delivery

Face to face + Online

Contact Hours

20 hours / week

About this course

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.


Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Potential Career Outcomes

Job roles and titles vary across different industry sectors. According to the BSB training package companion volume guide, a possible job title relevant to this qualification is:

Personal Assistant

Office Administrator

Sustainability Manager

Sales Assistant

Sustainability Officer

Mode of Course Delivery

67% face-to-face and 33% online.



The Online Class timetable may differ from the actual(face-to-face) class timetable. The nature of student support and engagement may also vary during this  online delivery period.


Please contact the college if you have any enquiries regarding the mode of delivery and the timetable

Qualification Structure

[To attain a BSB40120- Certificate IV in Business 12 units must be completed]

BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
BSBPEF402 Develop personal work priorities
BSBPEF403 Lead personal development
BSBOPS405 Organise business meetings
BSBSTR401 Promote innovation in team environment
BSBCMM411 Make presentations
BSBTEC402 Design and produce complex spreadsheets

Entry Requirements

There are no pre-requisite requirements for this course. However, substantial work experience would be highly regarded. Students will also be assessed for their suitability to study the course prior to enrolment.


It is recommended that individuals should:

• Be 18 years or older; and

• Have completed Australian Year 11 or its equivalent with suitable English language skills.

• International Students are also required to have an English ability at the IELTS 6.0 or equivalent.

Academic Pathways

There are no pre-requisite requirements for this course but Preferred pathways for candidates considering this qualification include:


· BSB30120- Certificate III in Business or other relevant qualification/s
· With vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal qualification

Pathways from the qualification:

After achieving this qualification candidates may undertake:


· A range of Diploma level qualifications within the BSB Training Package, or other Training Packages.